Building a Customer Centric Project Scope

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Open Enrollment Course Dates: TBA

Course Description:

It is typically at the end of the Project Life cycle that we see a project spin out of control. This is deceiving because the factors that cause the project to spin out of control are typically set in motion early in the project. Research shows that what we estimate, we generally estimate pretty well. Our problem is that we typically don’t estimate everything that we should have, and as one oversight after another cascades throughout the project lifecycle, the project budget and schedule push closer and closer to irrecoverable overruns. This short course provides the participant with proven tools and techniques that will help identify the full scope early in the project so that realistic budgets and schedules can be established and achieved. Topics that will be covered include:

  • What is a Contract?.
  • Review of Key Studies on Project Failure.
  • Stakeholder Identification and Needs Analysis.
  • Gathering Requirements through the Stakeholders Interview.
  • Scope Development Process.
  • Requirements Document.
  • Requirements Traceability Matrix.
  • Scope Statement.

Who should attend?.

This course is taught by our most sought after industry expert who holds an MBA, is a NC Professional Engineer, a Project Management Professional (PMP) and a Risk Management Professional (PMI-RMP). Seats are limited to encourage group discussion among industry peers.

KSI can customize this course for your team to include in-house tools you may already be using such as Microsoft Project, Microsoft Excel, and other in-house tools your organization may be using. Please call 919-878-7100 for more information on customized group and in-house training.

Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.
For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22

Knowledge Source Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Concerns regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its

Course Information
  • Prerequisite:None
  • Credit:PDU 7.5, PDH 7.5 hours
  • Fee:$395
  • Length:1 day
  • Hours:8:30 a.m. - 4:30 p.m.
  • Delivery:Instructor Led/Group Live

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