Introductory
The Foundation of Leadership
Leadership is not a position, it is a responsibility. All too often, employees are promoted into leadership based on their technical skills,...
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Basic
Mastering Emotional Intelligence
Please Note! Workshop attendees should purchase and complete the assessment in Emotional Intelligence 2.0 prior to class. Cost is approximately... -
Developing a Powerful Presence to Influence, Motivate and Persuade Others
Workshop Summary: When someone has a powerful presence, it’s easily noticeable, from the moment he/she enters the room. There’s... -
Basic
Customer Service Excellence: Building the Foundation of Organizational Success
Workshop Summary: Exceptional customer service is paramount to a company’s or organization’s enduring success. A service representative’s... -
Basic
Creative Problem Solving
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type... -
Basic
Coaching Others Towards Personal and Professional Victory
Workshop Summary: Simply defined, coaching is one person guiding another through a process, leading to performance enhancement. The ability... -
Introductory
Creating a Communication Toolbox for Professional Success
Workshop Summary: How we are perceived and the level of success we achieve in our interactions with others, verbally, nonverbally, and... -
Basic
Business Writing Skills: Think Before You Write
Workshop Summary: Soft skills are at the forefront of required competencies in the workplace today; writing effectively and professionally...
