The Art of Delegation: Using the Power of People to Increase Productivity

Workshop Summary:

As organizations and teams become more complex, roles and responsibilities are often less defined and there are numerous areas of potential difficulty, confusion and conflict. As a result, the need for effective delegation is more important than ever.

Despite an understanding and appreciation of the value of the process, many are challenged by a variety of obstacles when attempting to initiate and manage delegating tasks and projects.

At the completion of the workshop, participants will gain the ability to achieve more, empower others, and meet organizational standards and initiatives. They will also overcome existing inhibitions they have about delegation, and demonstrate the ability to follow specific steps that make assignments clear, instill a sense of accountability in others, while maintaining control over tasks and projects that are ultimately under their jurisdiction

Workshop Objectives:

Explain the purpose and importance of effective delegation within organizational success.
Recognize the personal and team-wide benefits of delegating tasks and projects appropriately.
Identify common barriers and misconceptions that make delegation challenging.
Assess their own delegation habits, inhibitions, and areas for improvement.
Apply a structured process for planning, assigning, and reviewing delegated work.
Evaluate which tasks and projects are suitable for delegation and select the right individual for each assignment.
Differentiate between the various levels of authority and responsibility in the delegation process.
Demonstrate key communication skills that promote clarity, accountability, and trust during delegation.
Provide constructive feedback and coach team members through post-delegation debriefing.
Utilize a delegation matrix to map authority levels and improve delegation planning.

Workshop Outcomes:

An understanding of the hindrances of delegation and how to overcome them
An awareness of personal delegation obstacles and how to overcome them
A working knowledge of how to delegate tasks and projects
An ability to select the right tasks and projects to be delegated as well as the appropriate individuals for each
An ability to demonstrate effective delegation skills
An ability to utilize effective communication skills in the delegation process: providing clear directives, active listening, posing probing questions, and providing positive and constructive feedback
A delegation template to use when delegating tasks and projects

Workshop Format:

Education and training provided by a knowledgeable and experienced delegation workshop facilitator
Experimental learning activities
Application exercises that will lead to a deeper understanding of the concepts and potential outcomes
Group exercises and discussions
Role-playing sessions that allow participants to put theory into practice

Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.

For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22

Course Information

Length: 1 day

Hours: 8:30 a.m. - 4:30 p.m.

Delivery: Group Live (Virtual or On-Site)

The Art of Delegation: Using the Power of People to Increase Productivity

Course Information

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