Workshop Summary:
How we are perceived and the level of success we achieve in our interactions with others, verbally, nonverbally, and in writing, is within our control. If our goal is to be seen as credible, competent, and valuable to our clients and organization, it is vital to create a Communication Toolbox, filled with the skills and abilities necessary to project a powerful and professional presence.
In this highly interactive workshop, participants will be educated about the components necessary to make a powerful and enduring impact in all facets of their lives. Additionally, they will participate in thought-provoking discussion and engage in individual and group activities that will allow them an opportunity to apply theory into practice. At the conclusion, those in attendance will leave with a toolbox filled with relevant and applicable methods and strategies that will lead to improved interactions and relationships with others, as well as the ability to become an influential.
Workshop Objectives:
• Assess their current communication practices and identify specific areas for improvement.
• Explain how personal communication habits influence perception and understanding.
• Recognize the factors that build or diminish personal credibility in professional interactions.
• Identify and adjust behaviors that impact their ability to influence, persuade, and lead others effectively.
• Describe the concept of emotional contagion and apply techniques to manage personal emotional triggers.
• Use strategies to respond thoughtfully, rather than react impulsively, to others’ heightened emotions.
• Apply the principles of audience-centered communication to craft messages that are clear, relevant, and well-received.
• Demonstrate active listening skills by interpreting both spoken and unspoken messages.
• Explain the role of empathy in building trust and apply empathetic communication techniques in various workplace scenarios.
• Identify common barriers to effective communication and implement strategies to overcome them.
• Develop a personalized communication improvement plan to strengthen relationships and enhance professional effectiveness.
Workshop Outcomes:
Workshop Components:
Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.
For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22
