Artificial intelligence offers practical opportunities to save time, improve productivity, strengthen communication, and solve everyday business problems. Yet many professionals remain unsure which tasks are suitable for AI assistance or how to select and use the right tools.
Practical AI for the Workplace is a hands-on course designed to help professionals identify common workplace challenges where AI can deliver meaningful value.
Through realistic business scenarios, demonstrations, and guided exercises, participants explore applications for AI-assisted writing, research, information processing, decision-making, data analysis, and workflow improvement.
The course emphasizes practical business applications rather than programming or technical theory. Participants learn to select appropriate AI tools, evaluate the quality of AI-generated results, and recognize important privacy and security considerations.
By the end of the course, participants will have identified three to five practical AI applications they can begin incorporating into their daily work.
Who Should Attend / Audience
Prerequisites
Basic computer skills and familiarity with common workplace applications are required. Previous AI experience is helpful but not necessary. No programming knowledge is required.
Course Level
Foundational to Intermediate / Practical Application
Designed for professionals who want hands-on exposure to a broad range of workplace AI applications without requiring advanced technical skills.
Upon completion of this course, participants will be able to:
Day 1: Solving Everyday Business Problems with AI
Module 1: Understanding Practical AI Applications
Module 2: AI for Creativity, Communication, and Content Development
Module 3: AI for Research and Information Processing
Module 4: AI for Problem-Solving and Decision Support
Module 5: AI for Business Analysis and Productivity
Day 2: Expanding AI Applications and Improving Workflows
Module 6: AI for Collaboration and Stakeholder Communication
Module 7: AI for Business Planning and Professional Problem-Solving
Module 8: Streamlining Repetitive Work
Module 9: Exploring Emerging AI Capabilities
Module 10: Selecting AI Tools and Using Them Responsibly
Module 11: Developing Your Workplace AI Action Plan
Required Software
Participants will need a laptop with a current web browser, reliable internet access, and access to an approved AI chat platform such as ChatGPT, Microsoft Copilot, or Claude.
Selected exercises may involve spreadsheet applications or additional AI tools. Access requirements will be confirmed before class based on the exercises selected.
Free AI accounts are expected to support most core activities, subject to instructor confirmation. No programming software is required.
