Workshop Summary:
In today’s fast-paced and interconnected workplace, technical expertise alone is not enough. Employers increasingly seek individuals who demonstrate exceptional soft skills—those personal qualities, habits, and interpersonal abilities that enhance collaboration, communication, and leadership effectiveness.
This interactive workshop is designed for professionals who want to strengthen the behaviors that create lasting value and impact. Participants will explore and practice the “Top 11 Soft Skills” recognized as essential for professional success, including communication, adaptability, teamwork, problem-solving, and emotional intelligence. Through engaging discussions, self-assessments, and practical exercises, attendees will learn proven techniques to build trust, foster collaboration, and present themselves with professionalism and confidence.
By the end of the session, participants will leave with a personalized action plan to apply their enhanced soft skills in the workplace—and beyond—to drive success, strengthen relationships, and achieve continuous growth.
Workshop Objectives:
• Differentiate between hard skills and soft skills and explain how both contribute to professional success.
• Recognize the value and impact of soft skills in the workplace and beyond.
• Describe how soft skills enhance effectiveness in communication, teamwork, and leadership.
• Identify and discuss the “Top 11 Soft Skills” essential for personal and professional growth.
• Complete a Soft Skills Competency Assessment to evaluate current strengths and development areas.
• Leverage individual soft skill strengths to build credibility, collaboration, and influence.
• Identify specific situations where soft skills are critical to achieving positive outcomes.
• Develop targeted strategies to improve soft skill competencies in key areas of need.
• Demonstrate the practical application of soft skills through discussion and practice exercises.
• Create a Personal Soft Skills Development Plan outlining goals, strategies, and methods for continuous improvement.
Workshop Outcomes:
- An understanding of the difference between hard skills and soft skills.
- An awareness of how soft skills are applicable in all areas of life based on the 5 W’s – who, what, where, why, and when.
- Knowledge of the Top 11 Soft Skills needed for success.
- The completion of a Soft Skills Competency Assessment.
- An awareness of personal soft skill strengths and areas for improvement.
- Methods and strategies to build and implement soft skills in both personal and professional situations and contexts.
- Demonstration of soft skills.
- A Personal Soft Skills Development Plan.
Workshop Format:
- Education and training provided by a knowledgeable and experienced workshop facilitator.
- Experimental learning activities.
- Application exercises that will lead to a deeper understanding of the concepts and potential outcomes.
- Group exercises and discussions.
- Role-playing sessions that allow participants to put theory into practice.
Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.
For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22