Negotiation Skills:  A Collaborative Approach to Solving Problems and Reaching Agreement

Course Dates: 9/28, 12/18

Click here to pre-register for this class now!

Course Length: 1 day
Delivery: Instructor Led/Group Live
Prerequisites/Advanced Preparation: None
Course Level: Basic
Course Fee: $345/single participant (call for group and/or on-site pricing)
Course Hours: 8:30 a.m. – 4:15 p.m.
Recommended CPE:  8 hours
PDUs/PDHs/PDCs:  7.5

Course Overview

Introduction to Collaborative Negotiations

  • Define “negotiate” and the reason we negotiate
  • Define and contrast competitive vs. collaborative negotiations
  • Define positional bargaining vs. interest-based bargaining
  • Define the goals and objectives of a collaborative negotiation
  • Identify the stages of the negotiation process
  • Define and understand key terminology and concepts

Collaborative Negotiations:  The Basic Elements

  • Describe 5 conflict resolution methods
  • Define the Basic Elements of a collaborative negotiation
  • Substantive vs. Relational issues
  • Identify the 3 people problems
  • Identify “interests” that define the problem
  • Identify best practices regarding the people and the problem

The Human Factor

  • How to effectively communicate to influence the other party
  • Understanding our strengths and challenges in a negotiation
  • How perception and perspective influence how we manage conflict
  • Other factors that impact how we react to and resolve conflict

Barriers to Cooperation and Breakthrough Strategies

  • Identify barriers to cooperation
  • Identify and understand breakthrough strategies

Wrap Up and Lessons Learned

Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.

For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22

Knowledge Source Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Concerns  regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its