Microsoft® Outlook 2010 Crash Course: Learn Outlook in One Day!

Open Enrollment Course Dates: 12/22

Click here to pre-register for this course now!

Course Length: 1 day
Prerequisites: Microsoft® Windows XP or later knowledge
Course Level: Introductory through Advanced
Course Fee: $345

Course Outline

Starting And Closing Outlook 2010
How To Use Outlook For The First Time
How To Start Outlook 2010
How To Exit Outlook 2010
What’s New In Microsoft® Outlook 2010

Getting Familiar With The Outlook 2010 Screen
How To Use The File Tab
How To Work With The Ribbon
How To Minimized Ribbon
How To Restore The Ribbon
How To Access A Shortcut Menu Using A Right Mouse Click
How To Use A Shortcut key
How To Use The Quick Access Toolbar
How To Customize The Quick Access Toolbar
How To View Outlook Today
How To Customize Outlook Today
How To Set Outlook Today As te Default Page

Getting Help
How To Search Help
How To Use The Help Contents
How To Get Help From Office Online
How To Get Help On A Command

Using The Navigation Pane
How To Use The Improved Navigation Pane
How To Use The Navigation Pane To Move Around
How To Add/Remove Buttons
How To Change The Order Of The Buttons
How To Resize The Navigation Pane

Creating And Sending E-mail Messages
How To Create An E-mail Message
How To Address An Email Message By Selecting A Name
How To Select Names Using The AutoComplete Feature
How To Write The Text Of A Messag
How To Save And Open An Unfinished Mesesage
How To Edit And Format A Message
How To Set Message Options
How To Request A Read Receipt For A Message
How To Set Message Delivery Options
How To Send A Message
How To Resend A Message
How To Recall A Message

Receiving And Reading Messages
How To Check For New Messages
How To Read Messages In The Reading Pane
How To Mark A Message As Read Or Unread
How To Reply To A Message
How To Forward A Message
How To Preview The First Three Lines Of All Messages
How To Preview The First Three Lines Of Unread Messages
How To Delete A Message
How To Print A Message
How To Set The Print Options

Working With Attachments
How To Attach A File To A Message
How To Preview Attachments
How To Open An Attachment From An Open Message
How To Save An Attachment
How To Remove An Attachment

Flagging Messages And Color Categories
How To Add A Flag For Follow Up
How To Add A Flag With A Custom Date To A Message
How To Flag A Message As Completed
How To Remove A Flag
How To Create A New Color Category
How To Assign A Color Category To A Message
How To Set The Quick Click Category
How To Assign A Quick Click Category

Arranging And Finding Messages
How To Turn On or Off Conversations
How To Set The Conversation Settings
How To View Messages Within A Conversation
How To Arrange Your Messages
How To Change The Compact Layout
How To Change The Number Of Lines In The Compact Layout
How To Use The Instant Search
How To Reuse A Recent Search
How To Change The Highlight Color In The Instant Search
How To Filter Messages
How To Remove A Filter
How To Color-Code Your messages
How To Use Quick Steps

Organizing Messages In Folders
How To Create A New Folder
How To Move A Message To A Folder
How To Move A Folder
How To Show A Folder In Favorites
How To Rename A Folder
How To Delete A Folder
How To Copy A Folder

Using Search Folders
How To Create A Predefined Search Folder
How To Create A Custom Search Folder
How To Customize A Search Folder
How To Rename A Search Folder
How To Use A Search Folder To Find Important Messages

Working With Contacts
Creating Contacts Information
How To View The Contacts Folder
How To Change The Contacts View
How To Create A Contact
How To Create Another Contact With The Same Company Information
How To Create A Contact From An E-mail Message
How To Update Contact Information
How To Add A Picture To A Contact
How To Print Contact Information

Finding And Organizing Information In Contacts
How To Find A Specific Contact Using Instant Search
How To Add More Search Criteria Using Search Tools
How To Find A Contact Using The Alphabetic Index
How To Organize Contacts Using Folders
How To Move A Contact To A Folder
How To Create A New Contacts View

Creating Contacts Group
How To Create A Contact Group
How To Add New Members To A Contact Group
How To Remove A Name In A Contact Group
How To Send A Message To A Contact Group 125

Working With the Calendar
Understanding The New Interface
How To Navigate In The Calendar
How To Change The Calendar View

Scheduling Appointments and Events
How To Schedule An Appointment
How To Set An Appointment Options
How To Schedule An Event
How To Schedule A Recurring Appointment / Event
How To Remove Recurring Appointment / Event

Managing And Organizing Activities
How To View Appointment Details Using The Reading Pane
How To Turn Off The Reading Pane
How To Use The Calendar Tools
How To Open An Appointment
How To Delete An Appointment
How To Assign A Color Category To An Appointment
How To Color-coding Appointments Automatically
How To Print A Calendar

Sharing Calendars
How To Share Calendar By E-mail
How To Share Calendar Using MS Exchange Server
How To Change The Calendar Permissions
How To Stop Sharing Your Calendar
How To Open A Shared Calendar From The Sharing Invitation Email
How To Close A Shared Calendar
How To Remove A Shared Calendar
How To Work With Multiple Calendars
How To Overlay The Calendars

Scheduling And Managing Meetings
How To Schedule A New Meeting
How To Accept A Meeting Request
How To Propose A New Meeting Time
How To Decline A Meeting Request
How To Cancel A Meeting Request

Working With Tasks
Creating and Updating Tasks
How To Open The Tasks Folder
How To Create A Task
How To Create A Task From An E-mail message
How To Create A To-Do Item From A Contact
How To Create A Task In The Daily Task List In Calendar
How To Open A Task
How To Update A Task
How To Prioritize A Task
How To Mark A Task As Completed

Advanced Email Features
Using the Out of Office Assistant and Rules
How To Automatically Reply To Incoming Messages While Out Of Office
How To Create A Custom Reply Template
How To Create A Rule For Sending The Custom Reply While Out Of Office
How To Delete A Rule

Reducing Junk E-mail And SPAM
How To Add a Name To The Blocked Senders List
How To Add a Name To Your Safe Senders List
How To Add A Name To Your Safe Recipients List
How To Set The Junk E-mail Filter Options
How To Mark a Message As Not Junk
How To Empty The Junk E-mail Folder

Working With Stationery
How To Set Default Stationery For All New Messages
How To Apply Stationery To A Message

Working With Voting
How To Conduct A Vote With Outlook
How To Respond To A Vote
How To Check The Reponses
How To Track The Voting Result
How To Copy Voting Results To Excel

Creating A Signature
How To Create A Signature
How To Edit A Signature
How To Insert A Signature In A Message 198
How To Set A Default Signature In All Messages
How To Delete A Contact Group