Emotional Intelligence

Dates: 4/20, 10/29

Course Length: 1 day
Instructor Led/Group Live
Prerequisites/Advanced Preparation:
Course Level: Basic
CPE: 8 hours
PDUs/PDHs: 7.5

Overview:   Emotional Intelligence turns the scientific model on the emotions of people.  Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior.  The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.  As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.


  • Learn to acknowledge emotions and their impact in a business setting
  • Understand how your own emotions can influence the interactions with others
  • Understand how others emotions project upon your interactions
  • Develop techniques for controlling your emotions to get the best results
  • Create environments where emotions are minimized for their impact
  • Learn to develop strategies for creating growth experiences with others.
  • Learn that no emotion is “bad”; how we handle emotions is where the value lies.

Cancellation Policy: 5 working days for full refund. Cancellations after that time are charged full tuition for the course.

For more information regarding refund, concerns, and/or program cancellation policies please contact our offices at 919-878-7100 ext. 22

Knowledge Source Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Concerns  regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:www.nasbaregistry.org.